ORDERING

Ordering

Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

Returns/ Exchange

If when you receive your product(s), you are not completely satisfied you may return the items to us, within seven days for exchange or refund. Returns will take approximately 5 working days for the process once the goods have arrived.

We strongly recommend that you use a track and signed for service for reurns.

We suggest the use of a carrier that can provide you with a proof of delivery. 

All shipping back is paid for by the customer unless there is a fault with the item then we provide a Free returns link.

Incorrect/Damaged Goods

We try very hard to ensure that you receive your order in pristine condition.

In the unlikely event that your order arrives damaged, faulty, or goes missing. Please contact us.

Delivery service

 Delivery times are calculated in working days Monday to Friday. If you order after 4 pm the next working day will be considered the first working day for delivery. In case of bank holidays and over the Christmas period, please allow an extra two working days.

We only ship to a UK address.

All UK Orders will be shipped by Royal Mail or Evri. We always try to save the customer some money on postage. This means your item will be delivered between 3 to 5 working days.

If your order is over £15.00 it will be sent out recorded and tracked. A signature will be required on delivery.